Privacy Policy

Effective Date: 14/04/2025

Krono fit ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.kronosfit.co.uk], including when you purchase products, subscribe to services, or interact with us.

We comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), as applicable in the UK, to ensure that your personal data is handled securely and responsibly.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Identification details: Name, email address, phone number
• Account details: Username, password, subscription preferences (if you create an account)
• Payment and transaction data: Billing/shipping address, payment method, order history

b. Non-Personal Data

• Technical data: IP address, browser type, device type, operating system
• Usage data: Pages visited, time spent on the website, referring websites

2. How We Use Your Information

We use your data for the following purposes:

• To process and manage orders or subscriptions
• To provide customer support and handle enquiries
• To send order confirmations, receipts, and important account information
• To send marketing communications (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations

3. Legal Basis for Processing Personal Data

Under GDPR, we process your data based on the following legal grounds:

• Contractual necessity: To process your orders, manage your subscription, and deliver services.
• Legitimate interests: To improve our website, prevent fraud, and provide customer support.
• Consent: For sending promotional marketing materials (you can opt-out at any time).
• Legal obligation: To comply with tax, accounting, and regulatory requirements.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

• Service providers: For payment processing (e.g., PayPal, Stripe), order fulfilment, shipping  services, and email marketing (e.g., Mailchimp).
• Legal and regulatory authorities: If required by law or necessary to protect our legal rights.

We ensure all third parties we share data with adhere to appropriate security measures.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Track  site usage and analytics (e.g., Google Analytics)
• Remember your preferences and shopping cart items

You can control cookie settings in your browser. By continuing to use our site, you consent to our use of cookies.

6. Your Data Protection Rights

Under the UK Data Protection Act 2018 and GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data in certain circumstances.
• Restriction: You can request that we limit the processing of your data in certain situations.
• Portability: You can request to receive your data in a machine-readable format to transfer to another service.
• Objection: You can object to the      processing of your data for marketing or other purposes.

To exercise these rights, please contact us at [support@kronosfit.co.uk].

If you feel your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data. These include encryption, secure payment systems, and regular audits of our security procedures.

However, please be aware that no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.